January 12th, 2015 | 6:00 am

Voice of Experience, Jessica Lieberman Quinn, Senior Vice President, Corporate Planning, American Express

By Cathie Ericson

rsz_jessica-headshot_whitebkgFresh out of college with a dual degree — a BS in Economics from the Wharton School and a BA in History from the College of Arts & Sciences at the University of Pennsylvania – Jessica Lieberman Quinn’s first position was an ideal avenue into the business world. Working at a small investment banking firm, she was privy to a wide variety of deals, from M&A to IPOs across a variety of industries.

“Even as a more junior person, I was fortunate to spend time with clients who were CEOs. They were running small to mid-sized businesses, and I was able to have a look through their eyes at what was important in running and growing a business. These early experiences taught me to view business in a big-picture framework.”

Keep reading »

January 9th, 2015 | 6:00 am

How to Make 2015 Your Most Productive Yet

By John Marshall

You sang Auld Lang Syne, the ball dropped in Times Square, the fireworks exploded over London and Sydney and it is now time to think about those New Year resolutions. The ones you made about work and your career.

There is one New Year’s tradition that is common wherever new year resolutions are made and that is our collective failure to achieve them. A Scranton University study concluded that just 8% of resolution makers actually follow through with them over the course of the year – that means that a whopping 92% of folks who tuck a list of goals into their pocket and look out into 2015 with confidence and hope will never get out of the year what they hope for. Though the numbers are daunting, it is no cause for panic, but reflection and analysis. Here’s how to make 2015 the most productive year of your life.

Keep reading »

January 8th, 2015 | 6:00 am

Mover and Shaker: Swatee Singh, Vice President, American Express Technology

By Cathie Ericson

As a student in electronic engineering with a focus in technology, Swatee Singh’s graduate work involved working on clinical trials for an imaging device to detect breast cancer. While that may seem far removed from her current work at American Express, it actually epitomizes the defining characteristic of her varied career.

“Whether you are working in retail, finance or the power industry, there is a focus on predictive analytics at every level. Over the course of my career, I have gone past my initial hesitation about feeling comfortable in a new industry to realizing I can diversify and bring value to any industry through my experience with analytics.”

Keep reading »

January 7th, 2015 | 6:00 am

A Shareholder Uprising to Shatter the Glass Ceiling?

Guest Contribution by Sandeep Gopalan

Over 60% of college degree holders in the US are women. The same is true at the postgraduate level. Yet just 16.9% of board positions on companies listed in the Fortune 500 were held by women in 2013. The numbers look even more dismal for minority women: a mere 3.2% of board positions. The ten-year rate of growth in women’s representation in the US is a trivial five percent – lagging corresponding figures in Europe by over eight percent. Why this anomaly? Don’t women make good directors? Is law the answer? We examine these questions in a forthcoming article in the San Diego Law Review.

Keep reading »

January 6th, 2015 | 6:00 am

Call for Nominations: Men Who Get It


We are holding our 4th Annual Navigating your career event on 26th Feb on the topic of Engaging Men as Champions, Allies and Sponsors as you advance in your career.

Editorially in 2015, we are interested in profiling men who have “walked the talk” and really stepped up to own their influence as a change leader in ways that are tangible to individuals and to the team or firm. We are currently looking for nominations from women to suggest men for us to interview as we really want the real deal and no lip service to the concept.

Do you have a man who you feel is worthy of being profiles under “Men who get it” in the coming weeks and months?

If so, please email [email protected] with details. Include who and why you have chosen this man. Perhaps he is your sponsor or has started initiatives within your firm. Perhaps, he ensures all voices are heard and works to promote real meritocracy?

We look forward to hearing from you, the glasshammer.com is your career site.

If you would like to be considered for an invitation to this event which in this particular case is designed for VP level women and beyond who are looking to leverage senior people as they themselves become more senior, please register here or contact [email protected]

January 5th, 2015 | 6:00 am

Voice Of Experience: Lisa O’Donnell, Managing Director, Business Operational Risk and Control Management, Global Consumer Group, Citi

By Beth Senko

rsz_img_0013_1“Focus on achieving your passion, not a job title” to achieve career success and happiness according to Lisa O’Donnell, Managing Director at Citi. O’Donnell knows this trick from experience. If she had defined her career by a particular job title, she would most likely still be wearing dark suits and selling mainframe computers – albeit with a bigger title. Instead, she has leveraged her skills as a builder and someone who “connects the dots” and created a career where she works to engage Citi’s retail banking customers all while reducing risk.

Keep reading »

December 22nd, 2014 | 6:00 am

Happy Holidays from The Glass Hammer!

Happy Holidays from theglasshammer.com team! We will be taking a short publishing break and will be returning in January 2015 with fresh new content to inform, empower, and inspire you.

Here are 14 of our most popular articles from 2014 to catch up on until we return:

And don’t forget to sign up for our newsletter, follow us on Twitter, or become a member on LinkedIn!

Happy Holidays!

December 19th, 2014 | 6:00 am

Year End Annual Reviews: How to avoid de-motivating your team while giving honest and useful feedback

By Tolami Franklin

download_20140902_134357You are a manager leading a team. You arrange 1:1 meetings with each member of your team to have that conversation, typically relegated to take place once a year – the annual performance review. Its very mention can prompt anxiety for many, a response which prior experience suggests is often real and warranted. Consequently, research proves that ratings have the ability to shift our brains into fear or flight mode, a shift that encourages defensiveness and eliminates the opportunity to learn.

Keep reading »

December 18th, 2014 | 6:00 am

2014: A Year in Review

By Nicki Gilmour, Founder and CEO of The Glass Hammer

imagesWith the holidays upon us, it is beginning to look a lot like ……Groundhog Day. From a numbers perspective, this Year End Review has very little progress to report on a macro level. The number of women on boards is pretty stagnant – 17.7% in 2014, up from 16.6% in 2013 to be exact in the Fortune 1000. The FTSE board seats for women are up slightly to 23%. Outside of the big firms, the Gender Diversity Index is helping track progress in smaller firms and to understand the gains from specific industries which is helpful but doesn’t provide a real wow factor this year there either.

Keep reading »

December 17th, 2014 | 6:00 am

Helping Others – Helping Ourselves

Guest Contribution by Christine M. Riordan, Ph.D.

“One of the secrets of life is that all that is really worth the doing is what we do for others.” Lewis Carroll

The holidays are often a time of reflection. One important area to contemplate is how we actively back, encourage, and support the people we work with – whether we are a boss, co-worker, or subordinate.

Keep reading »