Ask-A-Recruiter: Informational Interviews

Contributed by Caroline Ceniza-Levine of SixFigureStart

I’ve heard that nobody agrees to informational interviews anymore because they know that people are just fishing for jobs. Should I spend my job search time on getting some or is the info interview passé?

An informational interview is a meeting to get information about a specific career, job, or industry. For example, an aspiring entrepreneur might interview established business owners. A career changer might interview people in the new target career. It is distinct from a job interview because you the candidate initiate the meeting and the interviewee does not necessarily have a current open position.

While I agree that more people know about the benefit of informational interviews, I do not agree that the strategy is past its prime. In fact, in a slow market, good informational interviews are more important than ever. Good informational interviews increase your knowledge, foster new contacts, and give you insights from people who have done what you are attempting. You need every insight available to differentiate yourself during a tough market.

That said, a bad informational interview like bad networking is a major turnoff, so use these tips for informational interview success:

Do not ask for a job. Informational interviews can lead to job offers or leads, but this is a bonus. The goal is to learn something.

Be prepared to talk right away. If you have a mailing address, email, and phone, you can ask for an informational interview using any of these channels. However, with mail and email, you leave it with the interviewee to get back to you or not. The phone is immediate. It is great for getting a response. But your target might want to give the interview right away. Be prepared whenever you call (e.g., with a list of questions in hand) even if your intent is just to schedule a future meeting.

Do research before the interview. Do not ask questions that can be answered by reading trade journals or researching the Internet. Take the time to understand the basics of your target career/ job/ industry. Show that you are using the target’s time wisely by getting further insights, not just getting up to speed.

Remember to say thank you. Follow up with a thank you letter, preferably by mail. This gives you another reason to contact the interviewee (and yet another opportunity to network).

Don’t have the job or career that you want? Work with former recruiters who know what employers want, with personalized, 1:1 coaching from SixFigureStart. Contact Caroline Ceniza-Levine at 212-501-2234 or caroline@sixfigurestart.com for a complimentary coaching consultation.

  1. Jane
    Jane says:

    I hadn’t even thought of doing that before. I am always worried that people would think I am asking them for a job and that I am putting them in a difficult position. But I guess if I am clear upfront about my intention to simply gain information then it will be fine. People generally want to be helpful. And we all enjoy talking about our jobs or ourselves!

  2. Beth Robinson
    Beth Robinson says:

    Could you talk to me about what it is you do/the state of your industry/what it’s like to be Y? I’m very interested in X because my career is moving in that direction/I’ve been reading about it and would love to have some first hand information/etcetera. If I call you at noon on Thursday would you be available for a half hour?

    There’s really no need to call it an informational interview, even if the person you are asking is aware of what it is. And it’s certainly better to have some introductions before that first line.

    I’ve done this three times so far, twice on the fly since I happened to be chatting with people who had jobs I wanted to know more about. So far so good. I definitely agree with Caroline’s advice to know your basics first.

  3. Caroline Ceniza-Levine
    Caroline Ceniza-Levine says:

    Info interviews are a great career development tool when used properly. I’m glad that this post introduced or reconfirmed the value of info interviews. Please keep me posted on your progress!